Report an outage: 1-800-279-2249
How To Report An Outage
If you experience a power outage or service problem, you may notify us 24 hours a day by calling 1-800-279-2249. (Please note that Grundy Electric has a dispatch service to handle outage calls after regular business hours, holidays, and weekends.)
- First, check your fuses or breakers to make sure the problem is not in your home.
- Next, check with your neighbors to see if they have problems. You will help the cooperative find the extent of the outage if you have talked with your neighbors.
- When you call the office to report the outage, please have your location number available. You will find this number on your electric bill.
We provide 24-hour service for emergency calls. Our crews will restore power as quickly as possible. We thank you for your patience in the event of an outage.